Returns & Refund Policy
MMA Factory Store makes returns simple, fast, and fair. If your gear isn’t right, we’ll sort it.
Start Your Return
30-Day Returns
- Return items within 30 days of delivery
- Items must be unused, unworn, and in original condition
- Tags and packaging must be included
- Proof of purchase required
Options: refund, store credit, or exchange.
Return Methods
- Post: Customer pays return shipping (tracked recommended)
- In-store: Return to our retail outlets for faster processing
Return Conditions
- Must be in resalable condition
- No wear, washing, or damage
- All packaging and tags included
Non-Returnable Items
- Hygiene items (mouthguards, groin guards, underwear)
- Custom or personalised products
- Clearance / final sale items
- Gift cards
Faulty Items
Contact us within 7 days of receiving your order with photos and your order number.
We’ll resolve it with a refund, replacement, store credit, or repair.